FAQ

Can I send luggage to the hotel ?

Yes, we can keep luggage at the reception desk until your arrival. Please send luggage with your name and check-in date.

Can I send luggage from the hotel ?

Yes, but on a collect-payment basis.

Do you have a non-smoking room ?

Only for some single and double rooms.

Is there ATM machine in the hotel ?

There is no ATM machine in the hotel.

Does the main entrance close at midnight?

No, it is open for 24 hours.

Can I use the room service ?

No room service available.

Can you keep my luggage until check-in and after check-out ?

Yes, of course.

Is it possible to stay in a single room with a child ?

No extra charge for a child if sharing a bed with a parent.

How far is the Roppongi hills from the hotel ?

It's a 300 meters (3 minute walk) from the hotel.

Do you have a parking ?

No parking.

Can I see the room beforehand ?

Yes, please make an appointment before you come.

Do you have an extra bed ?

No extra bed.

Can I reserve the room next to each other ?

Yes, but depending on the situation.

Do you rent a DVD player, VCR, or component ?

Not available.

Do you have a triple room ?

No triple room available.

Can I settle the accommodation fee at the time of check-out ?

Pre-payment is required.

Can I make a remittance to you in order to pay accomodation beforehand?

Yes, of course.

Is there an Internet LAN system in the room?

Yes, high speed internet access line is available.

Is there a business area where I can use a PC or I can use a LAN system?

No such business area available.

Hotel Arca Torre ROPPONGI
TEL:81-3-3404-5111
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HOTEL ARCA TORRE

TEL:81-3-3404-5111
FAX:81-3-3404-5115
6-1-23, Roppongi, Minato-ku, Tokyo, 106-0032, Japan

Check In - 15:00~
Check out - ~10:30

Copyright© Arca Torre Roppongi